Refund Policy

If our product fails to work on your device within 30 days of purchase and our technical support team is unable to resolve the issue, we will refund your amount based on the following refund policy. Nevertheless, we assure you that our 24×5 customer support team will be able to resolve your issue and a refund won’t be required. We will try our level best to provide you with the best products and solutions.

Terms and Conditions:

If you’re facing technical difficulties with TrySpyMe which cannot be resolved by our customer support staff, you may be eligible for a full refund as per our Refund Policy below. To contact our customer support team, please write to us at https://tryspyme.online/en/contact-us/.

Refund Terms

Subject to this Refund Policy, you may be eligible for a complete refund within 30 days following the date of purchase of the product.

Please note:

  • No refund will be provided after 30 days from the date of purchase.
  • The refund will be processed only once. The same request will not apply to any other TrySpyMe product bought during the same period.
  • If you refuse to re-install or re-link the TrySpyMe software in the event of an upgrade, no refund will be initiated.

Also, no refund will be initiated if the problem is beyond TrySpyMe’s control. These include, but are not limited to:

  • No refund will be initiated if your device is not compatible with TrySpyMe Compatibility Policy. Our product does NOT support the following operating systems: Windows Phone, Symbian Belle, Blackberry 10, Bada, Windows Mobile.
  • No refund will be initiated if your device is facing internet connectivity, factory reset, or OS system upgrade issues after purchasing TrySpyMe subscription.
  • No refund will be initiated if you do not have access to the target phone, have forgotten the password, or the owner of the target phone is not granting you the permission to use the device containing TrySpyMe.
  • No refund will be initiated if the target phone has lost internet connectivity due to change in the carrier network.
  • No refund will be initiated if the target device was reset to original factory settings.
  • No refund will be initiated if you do not follow the setup instructions mentioned on our website or by our technical support staff.
  • No refund will be initiated if you did not receive the data on the target device before installing TrySpyMe.
  • No refund will be initiated if you try to use a single license on more than one device.
  • No refund will be initiated if you change your mind after purchase.
  • No refund will be initiated if TrySpyMe is damaged by an anti-virus software.
Chargeback Related

In the case of a chargeback by a credit company (or similar action by a third-party payment provider allowed by us) related to your purchase of any subscription plan(s), you agree that we may suspend access to particular or all accounts you have with TrySpyMe. The account will only be reactivated upon our discretion and only after the receipt of the unpaid orders. Charges for the service(s) which use our credit card payment processor will be identified on your credit card statement. Fees incurred as the result of chargebacks or other payment disputes brought by you.

Privacy Policy

The TrySpyMe Products or Service may only be used for legitimate and lawful purposes by authorized users, and you are hereby notified that installing or using the TrySpyMe Products or Service for any other purpose may violate any law. This Privacy Policy covers and is drafted in accordance with the guidelines instructed in the EU privacy regulations and international privacy regulations including the GDPR, CalOPPA, and CCPA.

This TrySpyMe (“TrySpyMe”, “we,” “us,” or “our”) Privacy Policy explains how personal information is used, shared, collected, and secured in connection with your use of our website, located at www.tryspyme.online and the TrySpyMe services.

1. Data Controller and Representative

This Privacy Policy describes the privacy practices of TrySpyMe Products or Service and anywhere we display or reference this policy. Through our Sites and Products, TrySpyMe implements the processing of information that can be used to identify you (“Personal Data”) listed below. TrySpyMe is committed to protecting your Personal Data. We understand that the security of your Personal Data is important. We provide reasonable administrative, technical, and physical security controls to protect your Personal Data. We will only collect and use information from you as described in this Privacy Policy. We will not sell your data to any third parties without your express consent.

The data controller is TRYSPYME TECHNOLOGY CO., LIMITED. Privacy-related questions can be directed to support@tryspyme.online.

Please carefully read the following privacy policy which provides you, as the User of the Sites and/or Products (the “User” or “You”), with the relevant information regarding the various processing of Personal Data implemented by TrySpyMe.

2. Personal Data

While using our website and products, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, such as Email address, First name and last name, Phone number. We may use your Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link and by contacting us at support@tryspyme.online.

3. Usage Data

We may also collect information that your browser sends whenever you use the website and products or when you access the website by or through any device.

This Data may include information such as your computer’s Internet Protocol address (e.g., IP address). When you access the website with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, unique device identifiers and other diagnostic data.

4. Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and products we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Cookies are sent and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website and products.

5. How We Collect Your Personal Information

Website and products collect personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Policy.

6. Use of Data

Website and our products use the collected data for various purposes:

(List remains unchanged)

7. Disclosure of Your Personal Information

Our website and products may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. (Continues unchanged)

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

8. Security of Your Personal Information

TrySpyMe is committed to ensuring that the information you provide to us is secure. (Rest of section unchanged)

9. Privacy Act Australia and General Data Protection Regulation (GDPR)

This is to make it clear that you always have the right and you are hereby being consented by TrySpyMe and the Website that you can always change or opt-out… (Section unchanged except references updated)

Contact: support@tryspyme.online

10. California Privacy Protection Act (CalOPPA)

(Section unchanged except email reference updated to support@tryspyme.online)

11. California Consumer Privacy Act (CCPA)

(Section unchanged except email reference updated to support@tryspyme.online)

12. Complaints About Privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to support@tryspyme.online. (Rest unchanged)

13. Opt out Right

You can stop all collection of information by the website and our products easily by uninstalling the product. (Rest unchanged)
Contact: support@tryspyme.online

14. Changes to Policy

(No edits needed beyond name change already covered.)

15. Cookies and tracking tools

(Name and policy URL updated where needed.)

Tracking Tool Example:

16. Automatic Collection

TrySpyMe and our products may collect certain information automatically… (No changes needed beyond name)

17. Children’s Privacy

Our Services are not intended for use by children under the age of 13… (Name changed to TrySpyMe)

18. Contact Us

If you have any questions, complaints, concerns, or comments on our Privacy Policy, contact us at:
support@tryspyme.online

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